Department of Corrections General Information
* CLICK HERE TO READ NEW INFORMATION ABOUT THE INMATE VISITATION SCHEDULE, EFFECTIVE THURSDAY, SEPTEMBER 24, 2009 (updated on Sept. 28, 2010)
The Department of Corrections is comprised of three facilities: The Pretrial Detention Facility (PDF); Montgomery Correctional Center (MCC); and Community Transition Center (CTC). Facility location, telephone numbers, mailing address, and the visitation schedule for each facility can be found by referring to the specific section for each facility.
For the safety and well being of all inmates, institutional rules are clearly defined and enforced. In addition, the following services are available to inmates: Medical and dental services, religious services, recreation, telephone privileges, visitation, mail delivery, and commissary. Various educational and rehabilitative programs are available upon request of the inmate.
The general information contained here covers inmate processing, bond and purge information, visitation, and inmate mail, money, and property.
FACILITY ACCESS AND VISITING
Days and times for visitation differ at each facility. Check the visitation schedule for the facility to determine visiting days for an inmate. The following rules for visitation apply at all of the facilities.
You must be eighteen (18) years of age or older to visit unless accompanied by an adult. Visitors sixteen (16) years of age or older are required to have identification (ID). Acceptable forms of proper ID are valid picture ID issued by a federal, state or local government agency; school identification is acceptable for minors. Minor children of compulsory school age will not be allowed to visit before 2:30 p.m. on scheduled public school days regardless of claims of being home schooled or attendance at a private school. Minor children cannot be left unattended in the public lobby.
Introduction of Contraband into a Detention Facility is a violation of Florida State Statute 951.22(1), a third degree felony. Violators will be prosecuted.
Aiding or assisting a person in escaping, attempting to escape, or that has escaped is a violation of Florida State Statute 843.12, a third degree felony. Violators will be prosecuted.
All visitors are subject to search upon entering or leaving the facility. Visitors under the influence of intoxicants or exhibiting unruly behavior will not be allowed to remain in the facility or be permitted to visit, and may be prohibited from entering the facility in the future.
Only two vistors are allowed per visitation day (one adult and one child).
All visitors must be appropriately attired. Unacceptable clothing includes, but is not limited to:
- Transparent clothing
- Tight clothing without proper undergarments
- Clothing revealing the buttocks, breasts, back, stomach, as determined by staff
INMATE PROCESSING INFORMATION
Intake: When an individual is arrested, he/she is brought to the Pretrial Detention Facility for processing. The individual’s processing (property inventory, booking, medical screening, and cell assignment) must be completed prior to being considered for release or visitation. Intake processing and identification clearance will be completed as soon as possible.
Release: When an inmate has been cleared for release, the inmate will be processed for release as quickly as possible. Sentenced inmates from MCC will be transported to the PDF for release. Sentenced inmates from CTC will be released from CTC. Release times at all institutions may vary.
BOND and PURGE INFORMATION
Cash Bond: To place a cash bond you must bring the full amount of the bond to the public reception area of the PDF. The bond must be paid by cash, certified or cashier’s check (drawn on a local bank and subject to verification), or United States Postal money order made payable to the Office of the Sheriff. NOTE: A bonding agency may post a surety bond in lieu of a cash bond.
Surety Bond: To initiate a surety bond, a bonding agency must be contacted. Bail bond agencies are listed in the phone book. Officers are prohibited from giving advice on selection of bonding agencies. The bonding agency will make the arrangements to have the individual released.
Purge Information: If an individual is incarcerated due to a civil charge, such as a Writ Of Attachment, the judge may have set a purge amount. The purge must be paid rated individual to be released. The purge may be paid, during normal business hours, to the Domestic Relations Department, Room 107, located in the courthouse. After normal business hours, the purge may be paid at the Pretrial Detention Facility. The purge must be paid by cash, certified or cashier’s check (drawn on a local bank and subject to verification), or by United States Postal money order made payable to the Office of the Sheriff.
INMATE MAIL, MONEY, AND PROPERTY
MAIL – Mail addressed to an inmate must include the inmate’s name and jail number and the sender’s name and address. A postal services officer will inspect all incoming mail for contraband. Mail that is packaged in boxes will not be accepted and envelope sizes cannot be larger than 9 ½’ X 12 ½’. Envelopes that have been altered will not be accepted and will be returned to the sender.
AUTHORIZED ITEMS ACCEPTED THROUGH THE MAIL – The only items accepted through the mail are legal and personal letters, post cards and reading materials. Reading materials are restricted as follows: Magazines, newspapers and other periodicals/publications will only be accepted by subscription in the inmate’s name. Paperback books must be mailed directly from a publisher or bookstore. Hardback books are prohibited at PDF and MCC. Inmates are limited to 4 periodicals/publications and 2 paperback books in their possession. Excess reading materials will not be placed in an inmate’s property. Excess reading materials can be mailed out by the inmate. If confiscated, excess reading materials will be disposed of as contraband.
UNAUTHORIZED ITEMS – Unauthorized items received through the mail will be considered contraband and the entire package can be confiscated for disposal. Photographs or facsimiles and computer generated reading materials downloaded from the Internet, regardless of content, are not authorized and will be confiscated for disposal. Items sent through the mail that can be purchased through commissary will not be accepted and will be confiscated for disposal. Most inmates housed at a Department of Corrections facility are issued institutional uniforms. Personal clothing will not be accepted for inmates housed at PDF or MCC unless the inmate was arrested without clothing.
MONIES – The Department of Corrections, Duval County, will begin a new process for receiving deposits into inmate accounts. This process is intended to offer assistance to family members, friends, and loved ones in providing more ways to deposit money into an inmate’s account. This method will also help to improve the speed, accuracy, and manageability of those deposits into inmate accounts by several convenient methods that meet your individual needs.
The new service, Access Secure Deposits, will allow for deposits by several methods:
- INTERNET ACCESS TO A SECURE PAYMENT WEB- SITE
- VISA OR MASTERCARD-DEBIT OR CREDIT CARD PAYMENTS
- TOLL FREE TELEPHONE PAYMENTS
- KIOSKS LOCATED INSIDE THE LOBBY OF PTDF OR MCC WILL ALSO ACCEPT CASH DEPOSITS
Internet depositors can visit the Access Secure Deposit website (www.inmatedeposits.com) to set up a private account, with a private User ID and a personal password. The system will help manage deposits to specific to inmates, allowing receipt printing, and provide a history of deposited amounts by inmate and date. Payments made by one of the listed methods will be deposited into the inmate’s account within minutes of the transaction confirmation, and may help eliminate delays in funds availability resulting from mail delivery, holidays or weekends.
Telephone payments may be made 24 hours per day, seven days per week by calling a toll free number: 1(866) 345-1884. Customer Service Representatives will accept deposits quickly and easily from Visa or MasterCard Debit or Credit cards, and will provide specific confirmation numbers for deposit tracking.
The Pre-Trial Detention Facility (PDF), Community Transition Center (CTC), and Montgomery Correctional Center (MCC) will no longer accept cash, cashier’s checks, or money orders for deposit into any inmate’s account through the mail or in person. All payments into inmate accounts must be made using the Access Secure Deposit system.
Inmates having no funds available will be provided with basic health and comfort items and writing material, and the fee will be debited to their account resulting in a negative account balance. Debts will be collected whenever funds become available, including future incarcerations up to three years.
Work Furlough Inmates – Authorized property may be delivered to the Public Reception area at CTC during regular operation hours. Money and/or property will not be accepted during visitation at CTC. No items will be accepted for inmates at CTC that can be purchased through commissary.
The PDF is located downtown Jacksonville directly behind the Police Memorial Building at:
500 East Adams St., Jacksonville, FL 32202
This facility houses pre-trial, federal, juvenile, state sentenced and county sentenced inmates.
Inmate’s Name and Jail Number
500 East Adams St.
Jacksonville, FL 32202
Inmate Information – (904) 630-5747
Chaplain – (904) 630-5736
Clinic/Medical – (904) 358-1960
Mail – (904) 630-5835
Property – (904) 630-5718
Watch Lieutenant – (904) 630-5760
- The first letter of the inmate’s last name determines the visitation day.
- Visitation will be held from 8 a.m. to 10 p.m.
- Visits are limited to a maximum of 2 hours on weekdays and on weekends.
ABC – Sunday
DEFG – Monday
HIJ – Tuesday
KLM – Wednesday
NOPQR – Thursday
STUV – Friday
WXYZ – Saturday
Trusties will not be allowed visitation during their assigned work hours. Juveniles will not be allowed visitation during school hours.
MCC is located on the north side of Jacksonville at: 4727 Lannie Rd., Jacksonville, FL 32218
This facility houses county sentenced and some unsentenced male and female inmates.
Inmate’s Name and Jail Number
4727 Lannie Rd.
Jacksonville, FL 32218
Information – (904) 766-5076
Chaplain (Females) – (904) 766-5042
Chaplain (Males) – (904) 766-5069
Clinic/Medical – (904) 766-5083
Watch Lieutenant – (904) 766-5048
The first letter of the inmate’s last name determines the visitation day. Working inmates will not be allowed visitation during their assigned work hours.
Daily Session Times are:
- Visitation: 8 a.m. to 10 p.m.
- 2 hours on weekdays, 1 hour on weekends.
(First letter of last name)
A-C – Monday and the 1st and 3rd Saturday of each month
D – Tuesday and the 1st and 3rd Saturday of each month
E-H – Tuesday and the 2nd and 4th Saturday of each month
I-K – Wednesday and the 2nd and 4th Saturday of each month
L-M – Wednesday and the 1st and 3rd Sunday of each month
N-R – Thursday and the 1st and 3rd Sunday of each month
S – Thursday and the 2nd and 4th Sunday of each month
T-Z – Friday and the 2nd and 4th Sunday of each month
This facility is located in downtown Jacksonville at: 451 Catherine St., Jacksonville, FL 32202
This facility houses county sentenced male and female inmates participating in the Work Furlough program and the Substance Abuse Treatment program (Matrix House) and inmate workers assigned to this facility.
Inmate’s Name and Jail Number
451 Catherine St.
Jacksonville, FL 32202
Information 7 a.m. – 10:45 p.m. – (904) 630-2856
Between 10:45 p.m. – 7 a.m. – (904) 630-2860
Inmate Programs – (904) 630-2870 or (904) 630-2874
Clinic/Medical – (904) 358-1960
Matrix House – (904) 798-4330
Watch Lieutenant – (904) 630-2808
The first letter of the inmate’s last name determines the visitation day. Visits are limited to a maximum of 2 hours.
- Female Inmates with a last name that begins with A-J…………….. 8 a.m. – 10 a.m.
- Male Inmates with a last name that begins with A-J…………..6:30 p.m. – 8:30 p.m.
- Female Inmates with a last name that begins with K-Z…………. 8 a.m. – 10 a.m.
- Male Inmates with a last name that begins with K-Z……………..6:30 p.m. – 8:30 p.m.