Video Visitation at MCSO Jails
There are two options for conducting regular, non-legal inmate visitation:
Remote Visit: A video visit conducted over the internet through the use of a visitor’s home computer and a video kiosk located in the inmate housing units. Absent exigent circumstances, the number of Remote Visits an inmate may receive is unlimited, based upon time-slot availability. The at-home Visitors are required to pay a fee for this type of visit. o Remote visits may be scheduled daily between 7 A.M. and 9:30 P.M. o Each Remote visit session is 20 minutes. On-Site Visit: A video visit conducted through the use of a visitor video kiosk located at the Lower Buckeye Jail or the 4th Avenue Jail and a video kiosk located in the inmate housing units. Inmates are eligible to receive one free On-Site Visit per week. Visitors will conduct their visit from one of the two listed jails, regardless of which jail the inmate is currently housed in. o On-Site visits may be scheduled daily between 9 A.M. and 4:30 P.M, excluding holidays. o Each On-Site visit session is 20 minutes.
IMPORTANT: In order to conduct a visit, whether remote or On-Site, inmate friends and family members must create an account and schedule their visit a minimum of 24 hours in advance by going to the website: • www.visitfromhome.net/maricopa An individual who is on parole, probation, any type of work release, has been incarcerated during the last twelve months, or has ever been convicted of a felony, is not permitted to conduct an On-Site visits within any Office jail. If you chose the On-Site visit option: Chose which jail at which you wish to conduct your visit, either the 4th Avenue Jail or the Lower Buckeye Jail. You must select one of these two sites regardless of which jail the inmate is currently assigned. A dress code is strictly enforced at each MCSO jail and is posted in the jails. In general, dress conservatively.
VISIT SESSION INFORMATION: When you schedule your On-Site visit on the above listed website, you will receive an email verification containing your assigned visit terminal and a six-digit PIN number. You are required to bring this information with you to the jail.
VALID IDENTIFICATION: You must possess a valid form of identification to enter the jail. You will need to provide a valid government issued picture identification card (ID), such as a Department of Motor Vehicles (DMV) identification card/driver’s license, that is current and valid or an Immigration card (work visa card, resident alien card with a DMV card). Picture IDs made at swap meets, or store ID cards like Sam’s Club are not considered valid ID’s.
UNDERAGE VISITATION: Anyone under the age of 18 must be accompanied by an adult/parent. If the visitor is under 18 and claims to be the spouse of the inmate, a valid marriage certificate needs to be presented, along with valid ID, in order to have a visit without the presence of an adult/parent. Children ages 14 through 17 need to provide a current and valid ID card, such as school issued ID, DMV ID card or a driver’s license. Children under 14 do not need proof of ID.
VISITATION LOCKERS: You will not be allowed to enter the visitation room with any personal items, including jewelry, sunglasses, cell phone, wallets, purses, books, etc. These items must be secured in a locker (fee required) located in the visitation lobby. Bring spare change to use the locker.