Starting June 1 all friends and family visits must be scheduled utilizing the new Mecklenburg County Sheriff’s Office Online Visitation Scheduling System which can be accessed from the link below:
On-site Visits: Inmate visits at the facility will be conducted in the visitation area of this facility.
Visitation times are:
Monday through Sunday
8am to 11am
1pm to 4pm
8pm to 9:30pm
Monday through Friday
8am to 11am
1pm to 4pm
8pm to 9:30pm
1pm to 3pm
Visits must be scheduled at least 1 day in advance, but not more than 7 days in advance. Registration for on-site visits can be completed online. There is no charge for on-site visits. All visitors must arrive 15 to 30 minutes before the scheduled visit and photo ID is required. If you need to cancel a visit, cancellations must be made at least 24 hours in advance, or you will be expected to show and deemed a no-show if you fail to attend. *Please remember, there are no on-site visits on holidays.
Online Registration and Scheduling of visits: Online registration and scheduling will allow you to save time and hassle by conveniently registering and scheduling all your visits online. Please schedule all online visits at least 1 day in advance, but not more than 7 days in advance.
Visitation registration and scheduling may be conducted online at:
If an individual wishes to deposit money, they may do so by using the services offered throughConnectNetwork.
What is ConnectNetwork?
ConnectNetwork is GTL’s authorized service for electronic payments, account management and enhanced services such as e-messaging/email. ConnectNetwork can take payments using the ConnectNetwork.com website, or lobby kiosks in many facilities. Visit ConnectNetwork.com to create an account and effectively manage your payments, create e-messages (where available) and keep track of your payments. For most accounts, payments made using ConnectNetwork are processed nearly immediately, with all payments crediting within 2 business days. ConnectNetwork.com allows you to create your AdvancePay prepaid telephone account, add correctional facilities to your account and add specific inmates to your account. Once your account is created, you will have access to the full range of services that GTL offers for that facility and for funding services for particular inmates. For more details, visitwww.connectnetwork.com today to get started.
AdvancePay® Prepaid Telephone Accounts:
To accept calls from an inmate at this facility, we recommend you create an AdvancePay® prepaid telephone account. Prepaid calling works by placing money on your phone number so that when your inmate calls you the funds are deducted from the balance on your prepaid account. Detailed account setup instructions are http://www.gtl.net/cnadv/ available here.
To set up or fund a prepaid account, you have four options:
Web – visit www.ConnectNetwork.com to create a prepaid telephone account, add funds to prepaid telephone accounts, view balances, and more.
Phone – call 1-800-483-8314 to create or add funds to an AdvancePay® prepaid telephone account.
Western Union – Payments to your GTL AdvancePay® account may be made by visiting your local Western Union.
Mail – Payments made to your GTL AdvancePay® account may also be made by check or money order.
Send payments to:
AdvancePay Service Department
PO Box 911722
Denver, Colorado 80291-1722
MessageLINK inmate e-messaging:
The e-messaging service is available at this facility. To use the email service, you will need to visit www.ConnectNetwork.com and create an account. Once you have created and activated your account, you will be able to purchase email credits (stamps) to send emails. The ConnectNetwork website will then let you compose and send your message. Detailed account setup instructions are available here.